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Privacy statement

Version of 30th November 2022

As part of its activities and in particular those performed by its network of shipping and commercial agencies under the name of EOLIS, TRANSIT FRUITS and its EOLIS subsidiaries are required to process a certain amount of personal data about its customers, suppliers, potential customers, partners, service providers, co-contracting parties, users of the Website etc.

TRANSIT FRUITS attaches great importance to protecting the privacy and Personal Data of the users of the Website, and respecting the regulations in force. The Website presents the activities performed by the network of shipping and commercial agencies of Transit Fruits under the name of EOLIS.

The Website enables any user (hereafter “User”) to communicate, via the contact form or by e-mail , with the offices of Transit Fruits or its shipping and commercial agencies under the name of EOLIS, in France and throughout the world.

In order to enable Transit Fruits, as Data Controller, to process the requests from the Users received by e-mail or via the contact form, or one of its EOLIS subsidiaries, which, if it collects or uses these data will be the data controller, the User must communicate Personal Data. These Personal Data are collected, processed and protected in accordance with this privacy statement.

1. DEFINITIONS

Data Controller

TRANSIT FRUITS, French société par actions simplifiée (simplified joint-stock company) with share capital of €167 811, whose registered office is located at 33 BD FERDINAND DE LESSEPS, 13014 MARSEILLE, France, registered with the Marseille Trade and Companies Registry under number 057 818 726 and whose VAT number is FR14057818726, acting on its behalf and on behalf of its subsidiaries, represented by Mr Yann LE COZIC (hereafter referred to as the “Company”).

Contact details:
Tel : +33(0)4 13 94 39 39
Fax : +33(0)4 91 02 68 01
Mail : tfmarseille@transitfruits-log.com

Website

The Website accessible via the address: www.eolis-log.com

User

Any private individual or legal entity, whether professional or not, of age and able to enter into agreements, who sends an email via the contact form or using the email addresses of the offices of Transit Fruits or its local EOLIS agencies in France and throughout the world. Personal Data Data of a personal nature enabling to directly or indirectly identify a private individual as stipulated by the regulations in force.

Personal Data

Data of a personal nature enabling to directly or indirectly identify a private individual as stipulated by the regulations in force.

Privacy statement

This document detailing the terms and conditions of processing the Personal Data.

The personally identifiable information collected by e-mail or via the contact form of this Website is necessary for its purpose: reply to a request for information, fee quote, etc.

In accordance with the French “IT and Freedom” Act of 6th January 1978, you have a right to access, amend, rectify and erase the data about you. For any request, please send us a letter to the address indicated above, specifying your surname, first name and address.

2. COLLECTION OF PERSONAL DATA

  • Which Personal Data are collected and why?

In these exchanges by e-mail or via the contact form of the Website, the User will be required to communicate his/her surname, first name, the name of the company for which he/she is writing, his/her telephone number, his/her email address and the content of his/her request.

Purposes and legal basis: The communication by the User of these Personal Data is necessary to enable the Data Controller to answer the request sent by the User (request for information, fee quote, organisation of transport etc.).

The processing is based on the legitimate interests of the Data Controller for the purpose of its activity and, where applicable, for performing the terms of a pre-contractual or contractual relationship.

The Data Controller performs an activity of transit of goods, customs agent, freight forwarder, shipping agent via its network of shipping and commercial agencies under the name of EOLIS, warehousing for third parties.

In this respect, the Data Controller may be required to collect Personal Data during exchanges, when contacting and when entering into agreements with its service providers, partners, business contacts or subcontractors.

The processing of these Personal Data is necessary in order for the Data Controller to respect its contractual and legal obligations, i.e., the management of the contractual relationship with the User, in particular accounts management, management of payments and any exchange with the User.

It also enables the creation and management of a contact file related to its activity and communication or canvassing operations with the User.

The processing is based on the performance of the pre-contractual or contractual relationship between the Data Controller and the User, the compliance by the Data Controller with its legal obligations and the Data Controller’s legitimate interests for the purpose of performing its activity.

  • How are the Personal Data processed?

The Personal Data are involved in a computerised processing by the Data Controller for the purposes set forth above. The Data Controller undertakes not to use them for any other purpose, or to communicate them to third parties, with the exception of the situations stipulated below or with the specific consent of the User.

Recipients

In accordance with the purposes set forth above, the Personal Data of the Users may be communicated to the companies of the Compagnie Fruitière Group to which Transit Fruits and its network of shipping and commercial agencies belong (hereafter the “ Companies of the Group”) which may contact the User directly.

The User acknowledges that the processing of his/her Personal Data by the Companies of the Group is carried out by the latter, under their responsibility and according to their own personal data protection policy, as data controller.

The User may also be required to communicate the Personal Data to third parties in accordance with a legal obligation, at the request of a judicial or public authority, or in accordance with a court or administrative ruling, or a decision from an independent administrative authority.

Subcontractors

The Personal Data may be communicated to the staff members and suppliers of Transit Fruits and its network of shipping and commercial agencies under the name of EOLIS. Transit Fruits and its network of shipping and commercial agencies under the name of EOLIS take all measures for requiring that their suppliers comply with the applicable regulations and, where appropriate, that the transfers are based on a suitable level of protection or sufficient guarantees. The suppliers of Transit Fruits and of its network of shipping and commercial agencies under the name of EOLIS are only authorised to process the Personal Data on their instructions.

Data retention and archiving

The Personal Data are kept for a different period depending on the purpose:

  • The Personal Data are kept for a period of 3 years as from the date of the end of the relationship between Transit Fruits and/or the agency members of its EOLIS network and the User, where appropriate, or as from the last contact from the User, for the purpose of managing the contact file and where appropriate, canvassing;
  • The Personal Data are archived for a maximum period of 5 years as from the date of the end of the contractual relationship between Transit Fruits and/or the agency members of its EOLIS network and the User, or as from the last contact from the User, which is the period required for observing, using or defending rights in court (statute of limitations).

Transit Fruits, as Data Controller, endeavours to retain and archive these Personal Data in appropriate security conditions, respecting the applicable provisions, according to current technical means.

  • Which rights on the Personal Data communicated?

Any person having communicated Personal Data via the contact form or by e-mail has the following rights on them:

  • – Right of access and rectification;
  • – A right to erasure of the data (“right to be forgotten”), a right to limit the processing and a right to object to the processing in the situations stipulated by the regulations in force;
  • – In particular, any person has the right to object to receiving e-mails with information from Transit Fruits or from its network of EOLIS shipping and commercial agencies at any time;
  • – Moreover, in accordance with articles L223-1 and thereafter of the French Consumer Code, the User (or Internet User) is entitled to register on the list to block cold calls.
  • – The right to define the instructions related to the outcome of the personal data after his/her death;
  • – A right to the portability of the raw data provided;
  • – The right to make a claim with the relevant authority (in particular, CNIL in France).

These rights may be used by e-mail sent to rgpd@fruitiere.fr or by letter sent to the address of the Publisher’s registered office.

These rights should be used in accordance with the conditions set forth by the regulations in force. In particular, a copy of the identity papers of the person making the request will be necessary, in order to give evidence of his/her identity to the Data Controller , to prevent any unauthorised access to the Personal Data in question.

3. COOKIES

The Users are informed that the Website uses the following cookies:

Atuserid – Period: 1 week

These cookies are created by Piano Analytics. The cookies enable Piano Analytics to collect the data which are processed for the following purposes: analysis and improvement of the user experience and/or offer of content; audience measurement and analysis; interaction with social media. The data collected by Piano Analytics is subject to the latter’s privacy statement (https://piano.io/privacy-policy/, link communicated subject to amendment by Google). The information collected by the cookies is kept by Piano Analytics for a maximum period of 25 months.

By accepting the cookies on the banner displayed for this purpose on the Website, the internet user agrees to these cookies being saved for a period of 13 months. He/she may object to them by configuring his/her browser. In order to find out the method to use depending on the browser, the User is encouraged to consult the help section of the browser or “CNIL’s advice on your browser” available using the following link: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/